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Answers to common questions
34 questions across product, GST, security, migration, pricing and support.
Product
What is Curafisc?
Pharmacy management software covering billing and POS, batch and expiry stock, purchases, udhaar and payments, GST reports, with mobile and desktop apps rolling out, for India.
Which platforms are supported?
Web (SaaS) today, with Windows desktop and Android/iOS mobile apps rolling out. See downloads and join early access.
Can I use it without internet?
The Windows desktop app is planned to support offline billing and sync later (rolling out). Web and mobile need internet.
Does it support barcode scanners and printers?
USB and Bluetooth barcode scanners and A4 printers are supported; thermal receipt printers are planned. See integrations.
Can I track customer credit (udhaar)?
Yes, with limits, ageing, receipts. WhatsApp/SMS reminders are planned.
Does it work for hospital pharmacies?
Yes: IP and OP billing, ward and department issue, return to stock. See hospital pharmacy.
Does it support multiple branches?
Yes, on Enterprise plans and via add-on. See pharmacy chains.
Can I send invoices on WhatsApp?
Invoice sharing and dues reminders on WhatsApp are planned (Roadmap). Details are to be confirmed.
GST & compliance
Is Curafisc GST compliant?
It captures CGST, SGST/UTGST, IGST, HSN and invoice types and produces GSTR-1 and GSTR-3B ready data. Filing remains with you and your CA.
Does it file my GST returns?
No. It prepares data you or your CA review and upload.
Does it support Schedule H, H1 and X registers?
It captures doctor, patient and batch details and produces register-style reports that help you maintain records. It does not guarantee compliance. See compliance.
Is e-invoicing supported?
E-invoice and e-way bill support is planned (Roadmap), including direct portal integration.
Who updates GST rates?
Rate updates are planned to be delivered with the subscription. Always verify rates with your CA. [Update process]
Can I print my drug licence number on invoices?
Yes, licence numbers and GSTIN print on invoice formats.
Security & data
Is my data safe?
Data is encrypted in transit and at rest, with role-based access, an audit trail and automated backups. See security.
Where is data stored?
Intended to be hosted in India: [Hosting region].
Do you hold ISO 27001 or SOC 2?
No certification is claimed. See the roadmap on the security page.
Can staff have different access levels?
Yes, per-module permissions by role.
How often are backups taken?
Daily and automatic. Retention is [To be confirmed].
Who owns my data?
You do. You can export it. See the Terms.
Migration
Can I move from my current software or Excel?
Yes. We import items, parties, opening stock and balances from Excel/CSV. See onboarding.
How long does migration take?
It depends on data quality and branches. A typical plan is shared after scoping. [Typical timelines]
What if I do not have batch-wise stock?
Start with item-level stock and a placeholder batch, then refine after a physical count.
Can I run in parallel with my old system?
Yes, a parallel run is recommended during the pilot.
Pricing & billing
How is Curafisc priced?
Planned as yearly subscriptions with no per-bill charges. Pricing will be announced at launch. See plans and email admin@curafisc.com to join the early-access list.
Will prices include GST?
Pricing and tax details will be confirmed at launch. A GST invoice is planned for every payment.
Is there an early-access programme?
You can join the early-access list from the contact page or by emailing admin@curafisc.com. Details will be confirmed at launch.
What happens when my subscription ends?
You receive renewal reminders. After expiry, access may be restricted; you can export your data for a reasonable period. [Grace period]
What is your refund policy?
See the refund and cancellation policy.
Can chains and hospitals discuss a plan?
Plans for chains and hospitals will be scoped per customer. Email admin@curafisc.com to discuss.
Support
What support do you provide?
Support is by email at admin@curafisc.com. Plan-wise support levels will be confirmed at launch. See support.
What are your support hours?
[To be confirmed]
Is training included?
Onboarding support is planned; details will be confirmed at launch. Details in onboarding.
Is there an SLA?
A draft is on the SLA page. Commitments are [to be confirmed].
See Curafisc on your own data
Book a guided demo or join the early-access list. We will help you load a sample of your items and bills so you can judge the software on your real workflow.